This will automatically enter the correct details of the required account. If this option doesn’t work, the details can be entered manually for an Outlook account: • Fields: IMAP • Incoming Server: imap-mail.outlook.com • Port for Incoming Server: 993 • Outgoing Server: smtp-mail.outlook.com • Port for Outgoing Server: 587 Solution 4: When Outlook 2016 Crashes at the Time of Startup When a user tries to open Outlook and observes that it keeps crashing and flashes a message stating “Office 365 Active Subscriptions”, the solution is to remove Outlook 2011 preferences file from the present installation of Outlook on Mac. Follow these steps to resolve the issue: • Find Terminal on Mac by navigating to spyglass located at the top-right hand side corner and then, type “Terminal” • In the terminal type: defaults delete com.microsoft.Outlook and hit on Enter • Then write: killall cfprefsd to delete the cached preferences and hit on Enter • Open Outlook again and observe if it works again. This method will also sync Outlook 2016 with Office 365 and the calendar and other data items will be seen Solution 5: When Exchange Error Occurs If a user is having issues while adding an Exchange account in Outlook 2016, it is mainly because of the reason that the version of Exchange is not supported. Mac Office 2016 is only adaptive with Exchange 2010 SP2 or higher versions.

Word for mac change highlight color. Workaround: Outlook 2011 SP1 (With autodiscover record in place) will download an offline address book. It will be listed as ACCOUNTNAME Directory. This is a 24-hour old copy of the global address list.

The only way I can get it working is to delete everything (via something like App Cleaner), then install the whole thing again - But this process is very hard to push it out to everyone.

However, if none of the above methods resolve the problem and a user has a subscription to Office 365, he/she can check the mail using the web version of Office 365 and Outlook. Also, if a user needs a reliable and feasible method for long-term backup solution to deal with the issues of Mac Outlook 2016, it is advised to install Windows on Mac and then, install Microsoft Office 2016 on that.

Having problems with Office and Outlook for Mac 2016 (Sept/Oct 2017) We have multiple email accounts using Mac OS with Microsoft Hosted Exchange and Apple Mail and had recently been experiencing two errors for the last few weeks. • Each time Outlook is opened, the password for each Exchange account was requested • “You’re connected to too many services. Please remove some connections before adding additional services” is displayed many times in Office programs. After a lot of research and much trial and error, we solved the issues. Here is what we did.

The upgrade went smooth. In case you need support in upgrading you will find. Outlook crashed at startup Once I had the Office 2016 installation file available the process went rather smooth at first. Only the Outlook setup took long. I decided not to import my Outlook 2011 settings, because I hardly used it anymore.

Anyone else having problems where they can't attach a file in Outlook 2016 for Mac 15.30 (fast insider build). Outlook either hangs or crahes. When I reopen it, ofter time modern attachments are no longer working and Outlook is back to standard attachme.

I answer questions based on my own experiences. If they don't solve your issues (especially when I'm not responding to you) then I suggest you simply move on instead of adding snarky comments. Smith http://twitter.com/meck. I have the same issue as Alcad with my Zoho email account showing as amber in the accounts list. My Zoho account is set up and works fine on Apple Mail on the same computer, I have it set up and working on my iPhone and my PC. So it does appear to be specific to Outlook running on my Mac. What are my options for trying to get this resolved.